Verizon Wireless Files Lawsuit To Stop Premium SMS
Fraud
Customers Affected by Text Messaging Fraud Can
Visit www.premiumsmsrefunds.com for Information on Filing Claim for Refund
Customer Inquiries
For customer inquiries, please call 800-922-0204 or go to
Contact
Us
Media Contact Info
Debra Lewis
Debra.Lewis@VerizonWireless.com
908-559-7512
Jeffrey Nelson
Jeffrey.Nelson@VerizonWireless.com
917-968-9175
03/09/2011
BASKING RIDGE, NJ Verizon Wireless said that it filed a
lawsuit Monday in federal district court in Phoenix outlining an ongoing scheme
that used Premium SMS campaigns to defraud Verizon Wireless and its customers,
and asked the Court for an injunction to put an immediate stop to the
activities.
The Texas Attorney General also filed a similar suit against the same
defendants on Monday. Verizon Wireless assisted and supported the Texas
prosecutors in their investigation.
Texas Attorney General Greg Abbott has been a strong partner in shutting
down this fraudulent activity. Verizon Wireless also is suing Jason Hope and his
associates and co-conspirators who established this intricate fraudulent
enterprise, said Steve Zipperstein, general counsel and vice president of legal
and external affairs, Verizon Wireless. As our work in the judicial system
continues, I urge our competitors to quickly follow and put a stop to this fraud
and ensure all mobile customers are protected.
Customers who believe they have been affected by this scheme and think they
are due a refund can visit www.premiumsmsrefunds.com to learn how to submit a claim. The
website provides full names of all the Premium SMS campaigns and associated
short codes Verizon Wireless has been able to trace back to the defendants in
the lawsuit. The campaign names would appear in the Data Charges section of
detailed wireless bills; customers can use MyVerizon online to get detailed
bills going back one year.
Verizon Wireless recently became aware of the possible fraud and immediately
launched an investigation. Among the things the company discovered and that are
explained in detail in the lawsuit include the fact that the defendants
defrauded Verizon Wireless by misappropriating approved short codes for
unapproved shadow campaigns that did not comply with Verizon Wireless
consumer protection and disclosure policies.
The lawsuit further shows the defendants were blocking certain IP addresses
from accessing the websites associated with these shadow campaigns or were
re-directing visitors to shell websites, preventing Verizon Wireless and its
auditors from finding the shadow campaign websites in the normal course of
monitoring Premium SMS campaigns for compliance.
The suit names Jason Hope and Wayne P. DeStefano and companies they own,
including Cylon, Jawa and EyeLevel Holdings among others, and asks for an
immediate injunction to stop these companies from further defrauding Verizon
Wireless and its customers as well as monetary relief.
Since 2004, Verizon Wireless has brought more than 20 lawsuits against
wireless spammers, telemarketers and pretexters, and the companys record of
protecting customer privacy puts it at the forefront of the U.S. wireless
industry. Verizon Wireless has won permanent injunctions against individuals and
companies that have engaged in illegal activity and Verizon Wireless has donated
tens of thousands of dollars on behalf of its customers to domestic violence
prevention and law enforcement organizations as a result of these
settlements.
About Verizon Wireless
Verizon Wireless operates the
nations fastest and most advanced 4G network and largest and most reliable 3G
network, and serves more than 94 million customers. Headquartered in Basking
Ridge, N.J., with 82,000 employees nationwide, Verizon Wireless is a joint
venture of Verizon Communications (NYSE, NASDAQ: VZ) and Vodafone (LSE, NASDAQ:
VOD). For more information, visit www.verizonwireless.com. To preview and request
broadcast-quality video footage and high-resolution stills of Verizon Wireless
operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.
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